EB
Eidel B

1 reviews | Active since Aug 2017

24 Aug 2017, 14:00

Telephone *** ref 43ctk 170817

Reported this line and adsl out of order. No response to date. This is a business line and we rely on it. This is pathetic service to say the least. Holding on for a call center agent to answer for 30 minutes I was told the following *******. Telkom are waiting for spares. It is a cable fault. Should I laugh or cry.

0
Replies (4)
EB
Eidel B's update25 Aug 2017, 15:19
Reviewer Update
Must be a long winter sleep. Don't care attetude fo a business line. The small fish are not important
EB
Eidel B's update29 Aug 2017, 08:24
Reviewer Update
This line and adsl is still out of order. Twice I was told that the fault has been escalated. To whom I would like to know. No sign of any technician or any response what so ever. This is the worst service you can imagine.
EB
Eidel B's update29 Aug 2017, 08:24
Reviewer Update
This line and adsl is still out of order. Twice I was told that the fault has been escalated. To whom I would like to know. No sign of any technician or any response what so ever. This is the worst service you can imagine.
Telkom
Telkom's reply04 Sept 2017, 11:46
Official

Good morning

Please advise as per mail, thanks in advance

Regards

Jawaad

HelloPeter Team