EA
Eugene A

1 reviews | Active since Aug 2011

18 May 2015, 15:29

Telekom Mobile *****ing

In the beginning of the year Telkom Mobile tried to sell me a product under false pretenses. I was also assured that no billing would take place until I am satisfied and the device that was being punted is actually activated. I received the router and returned it without removing it from its packaging as the documentation indicated that Telkom **** in order to sell the product so it was never activated. This however has not stopped Telkom Mobile from attempting to ***** money from my account every single month. Now these ******* have become so brazen that they have handed my on existing account to a debt collecting company to collect money for a contract that I don't have. Please avoid these ******* as they will attempt to ***** from you. <br> <br> I have spoken to operators, supervisors and managers at that useless organization and evert one of them have proven to be useless and *********** as they all guaranteed that this will be sorted out...now....I have to deal with debt collectors. <br>

0
Replies (1)
Telkom
Telkom's reply18 May 2015, 17:51
Official
Hello Eugene Ackerman,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111496.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Best regards,