Telekom Mobile managers lead by Pathetic managers

<p>We tend to blame the the consultants that answer the call, but their inefficiencies are as due to their management. I knew well to make records of the of the simple agreed notes when I took out 4 contracts with Telkom mobile.</p> <p>-On the 14/11 Spoke to consultant Zanele, to ensure that my contracts were on 0 limit meaning that I only pay my contractual feed</p> <p>-A dispute occurred and again on the 31/03 after 15 mins Zondi confirmed 0 limit</p> <p>-Again on 08/06 spent an 1hour with consultant Isaac and his manager Dorcas whom agreed spend limit 0.</p> <p>-On the 08/08 Spoke to manger Valencia after speaking to consultant Simangoliso who confirmed zero limit and will get call call centre manager Alison Mathe to call me. Still waiting. </p> <p>-On 17/08 Spoke to manager Thembalisha, who advised that she will send a mail to call center manager Sheldon ****son, and he will call me. She copied me on the mail, guess what no call.</p> <p>Now they suspended my accounts as I reversed the last debit order as tell on continues to de***** money from me. I have contacted them but their managers lead by example. Because I am just another customer and Telkom has become to big they cannot action a simple request but have confirmed it's action for almost 10 months.</p> <p>Deenan</p>