CG
Christine G

1 reviews | Active since Nov 2016

17 Nov 2016, 00:31

Telekom mobile

<p>I have a problem with Telkom they have been sending messages that I owe them money for a cellfoun contract.I called them and told them that I never had an acc with them</p> <p>They said I must contact their collection agent VVM. I called them they said I must wright an affidavite and sign 3 signiturs send them a copy of my I'd.I did that faxed the documents last month.since then I haven't receive any response from them.my worry is that they proberbly have listed me at ITC</p>

0
Replies (4)
Telkom
Telkom's reply17 Nov 2016, 14:04
Official

Hello Christine-13

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply22 Nov 2016, 15:28
Official

Hi,

The contract is cancelled but the account has been in collections since 2013 owing amount of R2315.56.

We have created a case ***3 and assigned to collections to check, feedback will be provided.

Regards
Joshua
Telkom Social Media Team.

Best regards,

CG
Christine G's update22 Nov 2016, 21:46
Reviewer Update

And then who's acc is this because I do not have an acc with Telkom

CG
Christine G's update05 Jan 2017, 22:36
Reviewer Update

Joshua I asked you in Nov 2016 who's Acc is this because I never took a contract with Telkom.and this is affecting my credit profile.can you please sort this thing out.