MS
Michael S

1 reviews | Active since Oct 2016

13 Aug 2018, 11:36

Telekom LTE Speed. Musgrave

Telekom LTE speed in Musgrave Durban has slowed dramatically. Used to get speeds of 20 Mbps and now mostly less than 1 Mbps. Took my rooter to my office in Seaview Durban and tested speed was an impressive 40 Mbps. Telekom need to get their service sorted. LTE sim number ********** 808

0
Replies (5)
MS
Michael S's update28 Aug 2018, 13:47
Reviewer Update
Hi Bradley, Speed at 6am this morning (25 Povall Road Durban) - 3.1 Mbps download and 3.90 Mbps. This is really a poor show. When can expect an improvement. Same test at 63 Harden Ave Durban - 45.0 Mbps downlaod and 6.87 Mbps upload.
MS
Michael S's update30 Aug 2018, 21:47
Reviewer Update
Still no improvement....
MS
Michael S's update03 Sept 2018, 21:26
Reviewer Update
What is happening Telkom?
MS
Michael S's update24 Sept 2018, 15:02
Reviewer Update
Telkom called me to make a appointment. Said they could not find my address on the map. They were looking at a Joburg map and the problem is in Durban. I really don't know how Telkom operates when they get something like reading an address and looking in the right city so wrong. This issue is now months old and Telkom doesn't know where to look. Very sad.....
MS
Michael S's update24 Oct 2018, 07:44
Reviewer Update
The Telkom technician as paid 2 visits to try and resolve the slow data speed. No success. The issue will not be resolved by changing settings on my router, but getting the available band width sorted out. Telkom sells data packages that are supposed to be LTE A speed but not so in my case. What next Telkom?