AB
Alex B
1 reviews | Active since Dec 2012
17 Aug 2015, 11:11
Telekom doesn't react to faulty internet lines
our company lines have been down for two weeks with multiple calls to Telkom's call centre we have had no feedback no service and no fixing of the lines. The matter has been escalated with no joy, so the escalation means nothing. If anyone that reads this has a solution of better service I will be prepared to cancel my contract with Telkom for better service. Please feel free to contact me.
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Telkom's replyOfficial
17 Aug 2015, 13:27Hello Alexander2013,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM135370.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM135370.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply17 Aug 2015, 13:27
Official
Hello Alexander2013,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM135370.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM135370.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***