Telekom Bad service

<p>Telkom mobile did not debut my account for the month end of April, I phoned them to find out why the was no proper explanation, I was advised to go and deposit the amount of R1580.00, surprising enough my account was then debited on the 15 of may for a some of R2841.00, when I try to call them all of a sudden I cannot get through, I am having to key in my number under options but still no help. Can someone pls call me and explain this nonesense. I've been their customer for more than 6 yrs. </p>