Telekom-1 month delay in delivery of phone and WiFi router.

Telekom has such atrocious service. I had gone to the store in the beginning of August to sort out my WiFi and land-line that had been down for 2 weeks prior. I was then told that due to cable theft in the area I now had to switch to a wireless telephone and get a new router. I made the order through the call centre and was told it would take 3 days. A week had passed and I called to enquire about the delivery. They said they would fast track it and I would be notified via sms when they plan on delivering it. Another week passed and nothing happened. I visited the store again and was told they do not have stock of either the phone and router and they took my number down and said they would phone when the stock arrived. It has now been almost 3 weeks and no news of the stock arrival. I work from home and it has been a nightmare trying to get work done without a land-line or access to the internet. I have no other option but to wait for Telkom. This customer service is terrible. If they are trying to do away with landlines they should have had stock ready for customers.