Telecommunications NON-provider
<p>I am highly dissapointed with the "service" I have received from Telkom. I app**** for an adsl line promotion a month ago and have not heard from them. I called yesterday to find they have cancelled my order due to a lack of infrastructure in my building. That's it, no further explination, no more details. I must now just accept I can not have the internet I had arranged. The coverage map said that my area has coverage for this internet , in fact I live in an apartment block in a very well-established area of Durban that has Telkom services for years. </p> <p> </p> <p>I actually think that this is a ploy to avoid the delivery of the "cheap" promotion they were running last month in an attempt to sell their very expensive LTE services. </p> <p> </p> <p>This is my first home and my first service provider I have had to deal with myself, after leaving University last year and I know from now on I will not even bother with them. And I will make sure everyone I know does the same. </p>
Good day Alley ,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Alley ,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Busi,
I haven't heard anything since your reply.
What is the upshot here? Thinking I am going to go buy a Vodacom or MTN internet pod.
Thank you,
Alley
Good day Busi,
I haven't heard anything since your reply.
What is the upshot here? Thinking I am going to go buy a Vodacom or MTN internet pod.
Thank you,
Alley
