1 reviews | Active since Apr 2017
Telecommunications company that cant communicate
<p>We bought a Huawei router from Telkom Direct which has been faulty from time to time. We took it in at Telkom Direct Galleria on 6 March. Our POP dare was 27 March 16. After week 3 we visited the branch as they simply let their phones ring. A guy took our details again and promised to follow up for us. It has been 7 weeks in tolay and we have not had any communication from that useless branch. I blame POOR MANAGEMENT. If you google this Telkom Direct Galleria branch, almost everyone complains that they do not answer their phones! WHERE IS OUR ROUTER?!?! JOB NO TRJ035475</p>
We received an SMS from Bongi Mthembu, store manager at Galleria's Telkom Direct on Saturday 22 April. It is now 1 May... It is still impossible to get anyone to answer a phone at that branch!!! What is up with that? Go read your branch reviews online TD Galleria - everyone is moaning about the fact that you cant answer a telephone and yet you are a telecommunications company?!? AND MOST IMPORTANTLY, WHERE IS OUR ROUTER that was booked in on 6 March?
We received an SMS from Bongi Mthembu, store manager at Galleria's Telkom Direct on Saturday 22 April. It is now 1 May... It is still impossible to get anyone to answer a phone at that branch!!! What is up with that? Go read your branch reviews online TD Galleria - everyone is moaning about the fact that you cant answer a telephone and yet you are a telecommunications company?!? AND MOST IMPORTANTLY, WHERE IS OUR ROUTER that was booked in on 6 March?