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Courtney C

1 reviews | Active since Jan 2017

02 Jan 2017, 14:51

Telcome is not helping

<p>Hi. </p> <p>I just want to complain about Telkom's service.......or the lack of service! I took out a contract 2 months ago, for a phone and wi fi router. But I cannot go into facebook or any internet site, and I cannot use my whatsapp at all! I was at our home (Mokopane) brance, they say that it is not their job to sort it out. I was in Centurion at Telkom and they say they cannot believe how this can happen, because their system show that the cell phone and wi fi router is conected on the same number. So both of them get blocked. I can only make and recieve calls and sms's. I can no longer pay for services I cannot use. I will cancel all business with Telkom unless it get sorted out soon! This is the number that is in question ********** 664</p>

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Replies (1)
Telkom
Telkom's reply03 Jan 2017, 08:20
Official

Good day Courtney ,

As per our telephonic conversation, your query has been sent to our Technical team for further assistance.

Your reference number is ***4.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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