1 reviews | Active since Aug 2016
Telcom Business landline out of order
<p>We reported our Telcom business landline on 23 November 2016 as it was our of order from the previous day. Received a reference number which I followed up on 29 November 2016. I was advised that they are working on it, but the operator would put an urgent note on the system because it is a bussiness landline.</p> <p>I did a follow-up call again to the Telcom number 10217 again on 8 December 2016 and the operator advised that no technician had been assigned to the job yet! </p> <p>We have to do all business calls on our personal cell phones and it is going now for the third week!</p>
The telephone line is in working order since this morning 12 December 2016.
Thank you for your quick response to my post.
I am used to Telcom being much more efficient in customer service and repairs of faulty telephone lines. This was the second time this year we experienced the same problem.
The telephone line is in working order since this morning 12 December 2016.
Thank you for your quick response to my post.
I am used to Telcom being much more efficient in customer service and repairs of faulty telephone lines. This was the second time this year we experienced the same problem.
Line not in working order again today??!!!
Line not in working order again today??!!!
Hi Noleen,
Our line was repaired on 21 December by a technician called Johan.
He went out of his way to find the fault. Many thanks to him and thank you for keeping us posted. We appreciate that.
Hi Noleen,
Our line was repaired on 21 December by a technician called Johan.
He went out of his way to find the fault. Many thanks to him and thank you for keeping us posted. We appreciate that.