lC
laura C

1 reviews | Active since Dec 2016

11 Dec 2016, 08:57

tekom the terrible

<p>We have been having problems with out internet speed or mbps for over a month now and we test it on a daily basis it is now standing on 2.11 mbps and when you phone telkom each time they say there is no fault or they will get back to us, which they never do, I hear from friends they are having the same problem, what are we paying for slow service,slow speed and when I phone telkom they test the speed its is higher, but as soon as you get of the phone with them and you do your own speed test is slow and low speed, I am getting sick of telkom, how many time must be phone, please help I am frustrated and getting tired of telkom done care attitued </p>

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Replies (1)
Telkom
Telkom's reply12 Dec 2016, 09:44
Official

Hi laura-cooper,

Thank you for making contact with us.

This response confirms that your query is being attended to and feedback will be provided to you.

Your reference number:AI***

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,