mM
muhammed M

1 reviews | Active since Jul 2012

01 Mar 2017, 10:32

Tekom still charging when my account is closed

<p>i have cancelled my telkom account on the 22 January 2017 case number ********** 4 in which i recieved a confirmation on the 2 febuary 2017 that it has been resolved</p> <p> </p> <p>i signed up in december and payed full for december and january with a activation fee as well</p> <p>i have not used my sim card since febuary ,and now i see i charge on my account today</p> <p> </p> <p>why am i been charged for somthing i have cancelled and not using</p>

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Replies (1)
mM
muhammed M's update05 Apr 2017, 07:20
Reviewer Update

good day

i am still currently recieving invoices and saying that i owe Telkom.i have now also put a stop order at my bank.telkom after so much interactions to cances my account why are you still billing me when my account is supposed to be closed

these are all my reference numbers:

AI272023

********** 5

case numbers:

********** 4

********** 4

********** 5

********** 4

i am now getting emails to say quote this refrence number and pay your account: ********** 90

telkom please sort out your accounts and stop billing me .