TEKOM NIGHTMARE - FUTURE CONSUMERS AVOID TELKOM!!!

<p>I have place two reviews on Hellopeter regarding my problem. The on the first Telkom was quick to respond and came up with numerous promises. To date I have hear nothing from them and my problem is still not resolved. They have closed the escalation that was done but the problem is not fixed. How do you explain that?</p> <p> </p> <p>Since the 1 December 2016 when the problem was logged I spoke to Telkom every day and every day it’s a different story. Every agent informs me that they are escalating the fault and if you call the next day the systems shows that no escalation has been logged. In the mean time they arrogantly bill you for the next month for services that are not working and even send you an SMS to remind you to pay your bill. But when they have to get back to you that never happens.</p> <p> </p> <p>Dear people of South Africa please do not make use of the services of Telkom. Believe me save yourself the hardship and frustration. It will drive you insane to deal with these people. Also you spend hours on the phone trying to resolve the issue and this is a coslty.</p> <p> </p> <p>There is no other comply in the world that are more ***********, disorganised, unhelpful and disrespectful of consumer rights then Telkom!!!!!</p>