Tekom mobile data gone in 4 days

Item: Telkom
Rating: 2
Author: George L

I have two telkom mobile modums. Got no choice than telkom due to zero data connection from MTN and Vodacom in Silverton. On the 4th March my modum shows 5.3gb and telkom popup screes says \out of bundle\" This is a 10gig day and 10 gig night. Complaint nr ***2 Nobody phoned or gave any feedback. On the 11th march my second telkom modum also shows out of bundle. Also 10/10 gig ...gone... How can 20 gig disappear while all is switched off. When switched on i do e-mails and then switch off again. George Silverton PTA ***"

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Replies (1)

Telkom's replyOfficial

01 Apr 2016, 20:48

Hello George Leach,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219498.

We apologise for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team

Telkom's reply01 Apr 2016, 20:48

Official