Tekom ADSL service tomorrow never comes

App**** for ADSL service to home for 72year old relative who has just lost her son. App**** 2 July tried three times to set up modem for her fault logged over three weeks ago. Will take equipment backto Telkom Cresta and cancel service which has never been provided . Fault also escalated by submitting on-line told that faultis in hand for over two weeks now but nothing happens and ADSL line is still not working have existing Telkom phone service but will now look to alternate provider who can do what they promise. \Telkom Technology for tomorrow but Tomorrow never comes". Try to phone 10210 only works in office hours and until 11am on Saturdays nothing on Sunday.wait for 30-45minutes only to get shunted around and no satisfaction Compare your service to other Internet service providers and wake up to the real world before you go the way of Eskom. """