Tedious!

We have had the worst experience with this network. What is the purpose of submitting our banking details when we apply for a contract if they are not going to run the debit order with our bank!? Its not our job to check if Telkom debited our account because we signed an agreement for them to debit our accounts. Its like they deliberately refrain from running the debit order from our bank just to block our numbers. I think its actually all fun and games for them to be blocking numbers. Because its not the first or second time. If you ask them they tell you to pay and after paying they run the debit order. Its like the whole accounts department is run by toddlers who do nothing but watch Cocomelon all day. They don't even deserve half a start. Their services is just pathetic.