ND
Neil D

1 reviews | Active since Apr 2013

29 Nov 2016, 09:38

Tecnical service non -existant

<p>ADSL technical services no longer exists as Telkom cannot tell me when the can restore my ADSL line that has been down for going on 2 weeks.</p> <p>When contacting the the support desk and after escalations (which does nothing) they cannot assist me ain any shape or form. Even when asking to upgrade to LTE (more expensive) they cannot do this.</p> <p>Terrible service and no feedback re where or when my fault is being tended to.</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply29 Nov 2016, 14:19
Official

Hi neildelport,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team