RVDM
Rossouw Van Der Merwe
1 reviews | Active since Dec 2013
06 Apr 2015, 10:23
Technition does not show up
I'm moving reresidence and notified Telkom. Their communication of when a technician will come to install the line at the new premisis was very good with regular updates. However, the technician did not show up at their specified time. When I try to contact Telkom to schedule a new appointment all the calls are dropped claiming my service is disconnected.
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Telkom's replyOfficial
06 Apr 2015, 11:08Hello JRvdm,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Your reference number is SM101405.
Regards,
Joshua Mnisi
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Your reference number is SM101405.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply06 Apr 2015, 11:08
Official
Hello JRvdm,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Your reference number is SM101405.
Regards,
Joshua Mnisi
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Your reference number is SM101405.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,