Technicians passing my installation around

I am only available for my ADSL installation to be done on the weekends. During the week your technicians phone me to install my line, and when I reschedule with them to install on weekends, they cancel my installation citing that other technicians need to fix cables during the week. the next week, we repeat the process.<br> <br> Has Telkom not lost enough customers yet? Want to lose another one? I am on the verge on cancelling my installation with Telkom.<br> <br> ICASA also specifies that ADSL must be installed within 2 weeks. Telkom has not done this. My next letter will be a complaint to ICASA, to investigate Telkom for breach of license SLA conditions. <br> <br> If you copy and paste your standard response as an answer to my complaint, I am going to kick off this complaint with a nice letter to ICASA :)