aW
ashley W

1 reviews | Active since Jun 2015

30 Jun 2015, 15:55

Technicians never arrived or called

I eventually got my ADSL ordered. The technicians were scheduled to come today and activate my line and i was never contacted today at all. Im a really unhappy customer, i cant get ahold of anyone from the 10210 number, chat support or twitter. my ref number is ***. HELP / CONTACT ME

0
Replies (1)
Telkom
Telkom's reply30 Jun 2015, 16:45
Official
Hello ashbobwheeler@,

We regret to hear this.

Be assured your query has been escalated to our Technical Team for further assistance and feedback will follow.

Ref SM118645.

We do apologise for any inconvenience caused.

Regards,
Didi Guma
Telkom Social Media Team.
***

Best regards,