1 reviews | Active since Aug 2016
Technician went out of his way to fix my ADSL issues
<p>Never thought I'd be giving a 5 star rating for Telkom, but here we are. It's more of a 5 star rating for Peter, the technician who was assigned to come and fix my line. When he ran the tests he established that the line was working fine, and determined that it must be a router problem. He tried for several hours to reconfigure my router, tested with 2 other routers that he had with him but the problem still persisted. He then went all the way to the other side of town to get a 4th router which he knew wasn't faulty and came back as promised. In the end it turned out that it was my connection cable which was faulty, and not the line or any of the routers. He kindly gave me 2 new cables and helped me set up my internet again. All on a very stormy Sunday in Cape Town. </p> <p> </p> <p>So a very big thanks to Peter from Table View, great service and a great guy!</p>
