Technician not meeting appoinment

I had an appointment for my line to be moved to my new residence on the 29/01. This appointment was made well in advance and confirmed numerous times via sms.<br> <br> I waited and waited and no one showed up. Not even a phone call. This is extremely poor service and frankly gross disrespect toward your customers.<br> <br> It is not the first time that this has happened. It is clear that Telkom does not value the time or money of its customers.<br> <br> I will continue to submit complaints until formal feedback is given to me via telephone.