Technician makes appointment and never shows

On the 11th of February I reported an issue with my ADSL line. I asked that a technician call me prior to coming over so that I could make arrangements to be home as I work far from home. On the third time that Tebogo, the assigned technician showed up at my house without calling to let me know in advance, I asked him if we could agree on a date and time. Tebogo suggested Sunday morning at 9am. I agreed to move some plans around for the weekend to allow me and travel back early from Pretoria to be home in time for my appointment. Tebogo never showed, nor did he respond to my calls or texts.<br> <br> I will not stand for such poor regard for customer service or my time. I also refuse to pay a full months subscription when my line has been down for almost two weeks. I called the call center and told them that if my line is not sorted out by end of day then I want my subscription to be cancelled and Telkom can ask Tebogo for the reason.<br> <br> Please cancel my subscription immediately. I'm switching to wireless broadband with a competitor who values my time and money. My fault number is 977CRK110216