1 reviews | Active since Jan 2017

23 Jun 2017, 12:11

Technician is LAZY!!!! Part 3

<p>I am writing this review again.... I had an installation date for the 21st which I paid R700 to... my line wasnt installed...the technician didn't come out... he went to telkom stating I wanted to cancel because he was lazy in doing the switch.... when I complained all I got was that the matter has been escalated. .. Look what I want is for Telkom to do my installation by latest Saturday the 24th ... I paid R700 for this to be done on the 21st...next week ain't good enough... A complaint will be launched with the Telkom Ceo office if this is not done ... a complaint to ICASA who is head of telecommunications and finally I will launch a huge complaint with the National consumer act ... as I have evidenceve that I made payment to and undelivered service which was not completed as promised and I do have proof of multiple complaints which got me no where.... Please Telkom Saturday latest!!!!... send the technician to activate my line</p>

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Replies (1)
Telkom
Telkom's reply26 Jun 2017, 11:34
Official

Good day Julian,

We sincerely apologize for the delay.

We will follow up with our Technical team and revert back to you.

Regards,

Busi

Telkom Social Media Team