Technician is LAZY!!!! Part 3
<p>I am writing this review again.... I had an installation date for the 21st which I paid R700 to... my line wasnt installed...the technician didn't come out... he went to telkom stating I wanted to cancel because he was lazy in doing the switch.... when I complained all I got was that the matter has been escalated. .. Look what I want is for Telkom to do my installation by latest Saturday the 24th ... I paid R700 for this to be done on the 21st...next week ain't good enough... A complaint will be launched with the Telkom Ceo office if this is not done ... a complaint to ICASA who is head of telecommunications and finally I will launch a huge complaint with the National consumer act ... as I have evidenceve that I made payment to and undelivered service which was not completed as promised and I do have proof of multiple complaints which got me no where.... Please Telkom Saturday latest!!!!... send the technician to activate my line</p>
Good day Julian,
We sincerely apologize for the delay.
We will follow up with our Technical team and revert back to you.
Regards,
Busi
Telkom Social Media Team
Good day Julian,
We sincerely apologize for the delay.
We will follow up with our Technical team and revert back to you.
Regards,
Busi
Telkom Social Media Team
