TECHNICIAN DOESNT KNOW HOW TO FIX OUR LINES

December last year our phones started cracking, causing the line to cut and clients are complaining that the phones ring and no one answers (which is terrifying because we HAVE to answer the phones) A technician came found no fault with the line. However, the line continues to crack, cut out and then again clients are calling saying no answer. A second technician came. walk around our lawn and left.<br> This is our business and we cannot run efficiently with second hand lines when we're paying first class prices. We need a technician to come out ASAP. I tried calling the call center and I waited for 45 min and the line dropped without even reaching an agent. We pay Telkom A LOT of money yet we can't get our lines fixed when needed. Please send a technician that knows your product and how to fix it. <br>