Technician does not communicate at all and is not accessible, contact details are hidden on purpose by call centre

<p>Placed order on 2016–09-14 ref no ********** 50A, at the tent on my street corner - spent an hour filling in form and provided all documents immediately. Client was told that the technician will do installation in 2-3 weeks. Called on 2016-10-04 14:27 only to find out that my order was cancelled with no warning, apparently because their backend system did not register the area as "ready for fibre" yet. Called on 2016-10-12 12:26 and got told that technician will do installation on 17 October. Technician - Mr. Adams - will call to confirm. It's Wednesday, the 19th of October - noone called, call centre on 10213 does not give out technician's numbers, cannot get him to communicate and cannot copy customer on email or send sms with progress. Misrepresentation of capabilities by Telkom Call Centre, incompetence, false advertising and complete disregard for client.</p> <p> </p> <p> </p>