Technician did not pitch

Item: Telkom
Rating: 2
Author: Charl H

I moved to a new house and requested telkom to move my line. They told me I have to be at home for the whole day on the 10th of April to wait for the technician. Had to put in leave at work know to do this. Waited the whole day and nobody showed up. Really poor service from telkom. <br> Telkom ref number (***)

Helpful (0)

Replies (1)

Telkom's replyOfficial

11 Apr 2015, 11:31

Hello Charlhuman,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102519.

We apologise for any inconvenience caused.

Regards,
Wesley Arendse
Social Media Team

Telkom's reply11 Apr 2015, 11:31

Official