Technician decided not to do my line install

On 09/06/2015 a technician was supposed to install an adsl and phone line at my premises. He phoned to confirm a time and then didn't pitch. He rescheduled for today and when he didn't pitch AGAIN today he said he's off today so he can't do it.<br> <br> This is UNACCEPTABLE. I've been on the phone for FOUR HOURS trying to get this sorted out as this is a matter of urgency.I would like telkom to send a technician ASAP<br> <br> My order number is *** and the technician reports to Devon - *** who is of course unreachable like the rest of your useless company.<br> <br> PLEASE see to this ASAP. Feel free to contact me any time of day to get this resolved