MJ
Matthew J
1 reviews | Active since Oct 2013
14 Mar 2015, 10:51
Technical support response time
Telkom's phone response times are always too long.<br> They are always experiencing high call volumes.<br> Something needs to change, it is unreasonable for me to have to spend a full hour of my day trying to get technical support.
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Replies (1)
Telkom's replyOfficial
14 Mar 2015, 14:08Hello tizocspeed8,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96274.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96274.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply14 Mar 2015, 14:08
Official
Hello tizocspeed8,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96274.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96274.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,