Technical Support Incompetence

<p>I have had a recurring problem of ADSL connection drops, slow internet and no service for the past 4 years. I have reported the problem each and every time after which they send out a technician to my property who concludes there is nothing wrong with the line. I cannot seem to get anyone at Telkom to understand that the problem is along the line or at the exchange, NOT AT MY PROPERTY..! I am so fed up with the incompetence and unwillingness to listen and solve my problem, I am looking to alternative ISPs and considering my legal options. My mother is an advocate and a legal process will not cost us a cent. </p> <p> </p> <p>I highly discourage anyone from opting for a Telkom ADSL line in the Raceview, New Redruth, Randhart and Meyersdal areas of Alberton. You pay R700pm for no service.</p>