ML
Manuella L
1 reviews | Active since May 2012
27 Nov 2015, 12:59
Technical problem for 2 weeks
Telkom has had a technical issue since Monday 16th Nov, after speaking to a service consultant after holding for over 20mins, I was advised the issue would be resolved on Wednesday the 25th Nov. This issue has been followed up on a daily basis, it is now two weeks since the initial call and again being placed on hold for longer than 20 mins per call is 1 - ABSOLUTELY RIDICULOUS , 2 - despite the \technical problem"the full bill would need to be paid 3 - if not"
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Telkom's replyOfficial
27 Nov 2015, 16:34Hello Lottering's,
Our Technical Team are working on your fault and we will make contact with you to give feedback will follow. We regret the delay in finding the solution.
Your social media reference number is SM146661.
Regards,
Joshua
Telkom Social Media Team
Our Technical Team are working on your fault and we will make contact with you to give feedback will follow. We regret the delay in finding the solution.
Your social media reference number is SM146661.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply27 Nov 2015, 16:34
Official
Hello Lottering's,
Our Technical Team are working on your fault and we will make contact with you to give feedback will follow. We regret the delay in finding the solution.
Your social media reference number is SM146661.
Regards,
Joshua
Telkom Social Media Team
Our Technical Team are working on your fault and we will make contact with you to give feedback will follow. We regret the delay in finding the solution.
Your social media reference number is SM146661.
Regards,
Joshua
Telkom Social Media Team
Best regards,