Technicain Communication Level = ZERO

<p>I was really dissappointed today to find out that everything I am reading online about Telkom could actually be true. I had a telephone installation that was scheduled for today at the very ridiculous time of between 07h30-16H00(WHOLE DAY). So I phoned Telkom the day before to find out if the time could be stipulated, to which they reply: "Technicains can not give a time of installaion". So I think, well maybe they will at least be sensible enough to phone a person, to inform they are 30 minutes away or so, I work 10 minutes away from my home. I ask my boss to leave early, arrive at home just after 12pm & security tells me, the Telkom people had already left. No one even bothered to call me? I then try getting into contact with Telkom via the chat service, after my cell airtime got disconnected for waiting more than 40 minutes, where the chat service consultants could not give me a reply, kept on shifting me from sales dept to tech dept & then eventually just plain disconnecting me from their side. Then later in the day, I recieve an sms stating that a Telkom Technician has been dispatched to install my telephone line today? I don't understand? How will I get my time from work, airtime, & dissappointment back from this experience? What to I need to do to get a landline installed, during normal human being hours?</p> <p> </p> <p>Regards</p> <p>Order no ***</p>