tT
tarryntweedie T

1 reviews | Active since Jun 2016

02 Jun 2016, 15:31

Tearin my hair out! Landline and wifi not working for 2 weeks and nothing has been resolved

<p>I am BEYOND FURIOUS!!!!</p> <p>I do a lot of work from home and thus rely on my landline and wifi for BUSINESS!!! Two weeks ago my landline was just dead and wifi barely connecting.</p> <p>I have called, manually logged I dont know how many times! I am paying for a service which I have not been receiving. Every consultant has something different to say and that 'someone' (I'm still waiting for this supposed person) will contact me. I have stressed the importance as I use this for business but no one has called me and can give me a status. I have spent a few hundred rand on having to purchase mobile data as well as be on the phone to your call centre.</p>

0
Replies (2)
Telkom
Telkom's reply03 Jun 2016, 15:56
Official

Good day tarryn-t****ie

Thank you for making contact with us. Please e-mail us at *** to provide the affected line number for our team to assist.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

tT
tarryntweedie T's update07 Jun 2016, 08:37
Reviewer Update

MOENIEB!!!!!

I am still awaiting correspondance from your team! What the hell is going on?

PATHETIC service