TC007232-: TelkomInsurance

my phone was ****** in March and I then spoke to an agent at Telkom who stated that my query will be attended to in 15 working days on the 4th of April 2018. I've been trying to contact Telkom via their landline and emails with no luck what so ever.... I've also complained that my all media data that is not benefiting me as my all network data is depleting quicker because the all media data allocated for WhatsApp is not functioning....it's been a year and two months now there is just no peace....their network disappears for hours and at times the whole day.... when you call they tell you it is sorted....bought a modem for nothing cause I use my phone to access the internet can’t even send an assignments on time because of this data and network issues....they bill me every month without fail but they refuse to sort out their end of the deal which is so not fair....