gH
gary H
1 reviews | Active since Mar 2015
24 Mar 2015, 15:34
TBIS usage charge
We have 10GB + 10GB soft cap, and we never exceed it. Feb invoice Telkom billed us extra under heading tbis usage for R203.52? <br> <br> we have called countless time and we never get through to any consultant.
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Telkom's replyOfficial
24 Mar 2015, 18:16Hello garyhard,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please find your Social Media ***
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please find your Social Media ***
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply24 Mar 2015, 18:16
Official
Hello garyhard,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please find your Social Media ***
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please find your Social Media ***
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,