1 reviews | Active since Feb 2017
Taking the food from my mouth
<p>I use my internet to earn an income through e-learning. Reported my line down on Friday ref nr 181CEK ********** 7 and nothing happened. Took it up on Twitter yesterday with no progress report. Had to cancel all my classes in waiting for non service. Unacceptable!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Another day later with no feedback from Telkom's technical department. I logged the call on Friday 24/02/2017 and today is Wednesday the1st. I get conflicting answers when I call 10210. It seems Telkom couldn't care less for their customers... I suppose you can do that if you have the protected monopoly.
Another day later with no feedback from Telkom's technical department. I logged the call on Friday 24/02/2017 and today is Wednesday the1st. I get conflicting answers when I call 10210. It seems Telkom couldn't care less for their customers... I suppose you can do that if you have the protected monopoly.