1 reviews | Active since Feb 2015
Taking Monies when they were not give permission
<p>I have notice on my billing statements that I get billed for unpaid debit order, when I have requested them to cancel the debit order about 2 years ago. The worst part is my account is never over due and always in credit. Not once has any one called me requesting me to make a payment, but going through all my invoices i noticed they charged me for unpaid debit orders and a thing call back out which customer service unfortunately can not tell what that is and if we add all the monies over the months its not small monies. THE BEST PART IS THEY TELL ME TO PAY THE ACCOUNT 10 DAYS BEFORE DUE DATE otherwise THEY WILL debit my account who gives them the right to debit my account after i told them the account is not longer working. Why should i be charged every month for unpaid debit orders and backout fees. I am truly sorry to say if this is the way they treat the good paying customer i really do not want to know how they treat the non paying customer. I am ever so sorry i got an account at telkom as there is not once person that can sort this out and i will definitely not recommend telkom to any one unless you have monies to throw away.</p>
