Taking money for no service
<p>Once again my account has been debited after my services ended with telkom two months ago. I also keep on receiving messages stating my account is in arrears. When you call the service centre no one can assist you, this is if they answer the phone. I have to hold for more than 30 min each time. I will be lodging a complaint with the broadcasting complaints comissions. </p>
Please dont reply t messages privatly as this is an open platfom and you are defeating the purpose. I am fed up with your bad service.
Please dont reply t messages privatly as this is an open platfom and you are defeating the purpose. I am fed up with your bad service.
Good day,
Kindly note that our retention team advised that no:********** was ceased on the **/**/**** however credits will be processed by the system and will reflect on the last invoice.
Regards
Tsebo
Telkom Social Media Team.
Good day,
Kindly note that our retention team advised that no:********** was ceased on the **/**/**** however credits will be processed by the system and will reflect on the last invoice.
Regards
Tsebo
Telkom Social Media Team.
No credits on the account. You debited my account again this month with an random about and still keep on sending me messages that I owe you money......I'm not even gonna waste my time phoning your call centre as not a single person on the other side has the ability to handle queries or customer related issues. Your level of customer services is a disgrace
No credits on the account. You debited my account again this month with an random about and still keep on sending me messages that I owe you money......I'm not even gonna waste my time phoning your call centre as not a single person on the other side has the ability to handle queries or customer related issues. Your level of customer services is a disgrace