CH
Conrad H

1 reviews | Active since Oct 2016

19 Oct 2016, 10:11

Taking incompetence to new levels

<p>I have had the saddest most unbelievable experience with Telkom, being charged for a service that was never activated; having numerous disputes of this erroneous financial obligation remain unresolved for months and never receiving feedback, then when calling-in not receiving accurate information or guidance on how to proceed; phoning in every day and never getting further than an escalation which is never acknowledged... The consultants are completely ***********. To make matters worse, my line is blocked from activating the service with an alternative provider. And what is there for the consumer to do but endure?? It would be remiss of me not to share my experience and encourage anyone considering a broadband service with Telkom to rethink. Save yourself the frustration and agony of working with such an *********** business!</p>

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