1 reviews | Active since Jul 2015
Taking Airtime But Not Providing Service
I am totally disgusted by the service received from a cellular network. Who take airtime from their customers but does not provide them with the correct service, in fact no service at all.<br> <br> Upon purchasing my monthly BIS subscription, my airtime was deducted but BIS has been activated. I was placed on hold before typing this and I bet you even after I am done typing, I will still be holding the line for a manager. Pathetic. You guys should be ashamed of yourselves as a network provider. Who are you guys servicing? South Africa? No wonder we keep failing to communicate.<br> <br> Its been 10 minutes on hold and still no manager.<br> <br> I have had my airtime deducted and I am being told to wait 72 hours for feedback. Not even confirming my BIS will be enabled or my airtime will be refunded!!! JUST FEEDBACK?!?!?! WHAT THE FUDGE!!!<br> <br> I demand that this issue be attended to today or I will take further steps.<br> <br> Bryce I WILL FIND YOU!!!
Thank you for making contact with us.
Please note we have scheduled a consultant to call you at 8am and assist you further with this.
We do apologise for the inconvenience.
***.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Please note we have scheduled a consultant to call you at 8am and assist you further with this.
We do apologise for the inconvenience.
***.
Regards,
Didi
Telkom Social Media Team
***
081 180
