MM
Mary M
1 reviews | Active since Jan 2020
24 Apr 2024, 10:32
Taking advantage of customers money **** and robbing us
I always pay my account on the 26th been doing this payment since 2023 till March 2024 where I'm told I'm owing some fees and disconnected my services my data is off and I'm up to date with my account when I call them they tell me I owe debut order fees weren't found in my account that's because I paid earlier I've been a loyal customer for 3years nit if not mistaken but they trying to rob me my money but account not owing now I'm on erreas for paying earlier
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Replies (2)0
Replies (2)MM
Mary M's updateReviewer Update
24 Apr 2024, 11:37No assistance from telkom till now, and my data is off
MM
Mary M's update24 Apr 2024, 11:37
Reviewer Update
No assistance from telkom till now, and my data is off
MM
Mary M's updateReviewer Update
24 Apr 2024, 11:42TELKOM and ***** have big similarities "***** definition is wrongful or ******** deception intended to result in financial or personal gain." I wonder if their customers start reporting their poor and pathetic service that they don't render but somehow continue to bill if Telkom will wake up.
Dealing with Telkom has been an utter nightmare they've consistently inflated our debt orders with arbitrary amounts, leaving us paying three times the agreed-upon sum with no justification. Their customer service representatives are unhelpful and refuse to escalate our concerns to higher authorities. Every three months, our accounts are blocked without explanation, only to be unblocked after hours on the phone, with a paltry credit refund. And now, without warning or explanation, Telkom has suspended my line
Dealing with Telkom has been an utter nightmare they've consistently inflated our debt orders with arbitrary amounts, leaving us paying three times the agreed-upon sum with no justification. Their customer service representatives are unhelpful and refuse to escalate our concerns to higher authorities. Every three months, our accounts are blocked without explanation, only to be unblocked after hours on the phone, with a paltry credit refund. And now, without warning or explanation, Telkom has suspended my line
MM
Mary M's update24 Apr 2024, 11:42
Reviewer Update
TELKOM and ***** have big similarities "***** definition is wrongful or ******** deception intended to result in financial or personal gain." I wonder if their customers start reporting their poor and pathetic service that they don't render but somehow continue to bill if Telkom will wake up.
Dealing with Telkom has been an utter nightmare they've consistently inflated our debt orders with arbitrary amounts, leaving us paying three times the agreed-upon sum with no justification. Their customer service representatives are unhelpful and refuse to escalate our concerns to higher authorities. Every three months, our accounts are blocked without explanation, only to be unblocked after hours on the phone, with a paltry credit refund. And now, without warning or explanation, Telkom has suspended my line
Dealing with Telkom has been an utter nightmare they've consistently inflated our debt orders with arbitrary amounts, leaving us paying three times the agreed-upon sum with no justification. Their customer service representatives are unhelpful and refuse to escalate our concerns to higher authorities. Every three months, our accounts are blocked without explanation, only to be unblocked after hours on the phone, with a paltry credit refund. And now, without warning or explanation, Telkom has suspended my line