Taken my money and provided nothing!!!

I am absolutely appalled at the response, or should I say no response I received from Telkom.<br> I paid Unisa upfront for a student data deal from Telkom, they processed on their side, all Telkom needed to do was activate the sim. Since September 28th I have been getting the run around from *********** staff at all branches who seem to have no clue about what to do. Phindiwe Nkoana who is supposed to be handling the deal has given me nothing bad a bad attitude, and said she is stuck.<br> If nobody knows what they are doing I simply asked for the deal to be cancelled and my money refunded.<br> I don't think that is such a difficult task. Phindiwe says she can not give me my money back because she did not take it. Disgusting really, no positive feedback, no movement whatsoever.<br> Telkom is in the business of ripping people off, giant company like yours to do someone out of R600 I really don't understand.<br> Ref. : SM154264