Taken from pillar to post for nothing!

I ordered the R99 router on the 3rd of March online, it was said a consultant will be in touch. I followed up with them on Tues, Wed & Thurs until that consultant told me one of the consultants should be in touch in 3 working days. I waited till Monday the 14th, still by they I hadn't received any call...<br> <br> I tried to call the sales department, boy is it a nightmare and a mission to get through. Did I mention that still by this day I've had no one contact me?!<br> <br> I decided to go to the nearest branch which is Greenstone, that lady didn't even give me a chance to explain what I neeeded help with, she just said if I did an online application she won't be able to help. Here I am thinking if it were any other brand they would've taken it upon themselves to assist me as a customer instead of shunning me away. <br> <br> Now on the very same Friday, today the 18th of March I eventually get through only to be told my application is not even there. I have to go directly to a shop to get assistance! What a waste of ****** of data and petrol. Thanks for nothing Telkom!