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Nadine N
1 reviews | Active since Nov 2014
23 Sept 2015, 14:27
Take your money and still disconnect your line!
I have had continous problems with Telkom, they have debited my account on a random day of the month, which has caused my own debits to go unresolved. A week later they suspend my line! No-one is able to do anything, they dont accept proof of payment, nothing can be done until 14 days when the payment refects. This is appaling service! i have been once again, been left at an inconvenience thanks to Telkom! I do not recommend them to anyone!<br> furthermore, their rude consultants transfer you back to the holding platform when asked fir their name dearing complaints!!!!
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Replies (1)Telkom's replyOfficial
23 Sept 2015, 17:01Hello Nadine@01,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM148670.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM148670.
Regards
William
Telkom Social Media Team
Telkom's reply23 Sept 2015, 17:01
Official
Hello Nadine@01,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM148670.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM148670.
Regards
William
Telkom Social Media Team
