TAKE RESPONSIBILITY

This month, Nov, Telkom Mobile yet again, for some unknown reason, did not run the debit order on my account.... No notification was sent to any of my preferred contact methods, I found out when suddenly my device stopped working. I immediately called and corrected the payment, being assured that my account will be unsuspended after 24 hours. After 24h - NOTHING!. I called in again, when suddenly it became 7 working days - in which case i lose a week and a half of my \already paid for"service. Apparently NO ONE at Telkom has the ability to reconnect the account (it is an event out of their control"