WS
Willem S

1 reviews | Active since Jan 2017

04 Jan 2017, 11:46

Take my business Els were

<p>I have 2 landline numbers and and 6 cell numbers with telkom. I been having a problem of telkom lines being ****** at my one workshop and then I loose the use of that one telkom landline til the lines are replaced I phoned telkom and they said I must go into a telkom direct store and change that 1 landline number to wireless so in November I did that I went to Telkom direct in Middleburg mall and took then all the documents that they need and filled in the contract and paid a R700 deposit. I have since been back to that telkom direct store 5 times and still my landline has stil not been changed to wireless. I am now in the 3rd month and telkom still has not helped me. I am sick and tiered I think I am going to cancel everything from Telkom. Really bad service telkom.</p>

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Replies (2)
Telkom
Telkom's reply05 Jan 2017, 10:06
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

WS
Willem S's update10 Jan 2017, 09:41
Reviewer Update

I am stil waiting is Telkom ever going to sort out my problem