1 reviews | Active since Jul 2011
Take it or leave it service
How can Telkom send someone to my house to replace my uncapped ADSL service with a 3g capped service without informing me? The least you could have done was inform your customer that you will no longer offer the services you promised. I signed a contract with Telkom for an uncapped ADSL service. I pay Telkom Monthly for my uncapped ADSL Service and now im told that I need to go 3G? I came from 3G, Ive been forced to use 3G since January and because of poor coverage, its the most frustrating thing ever. Why would I say yes to 3G now? not to mention capped at 10gb? <br> <br> The technician basically told me either I accept this wireless **** or find another service provider. <br> This is really a bad reflection on service delivery. Fix my ADSL or offer me a like for like solution. 10gb capped 3g service with no coverage will not do!
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. ***
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. ***
Kind Regards
Tebogo Nash
Telkom Social Media
