1 reviews | Active since Oct 2015
Take care not to order any contract through telkom
I went in store 3 weeks ago to order my cell phone contract. <br> They Informed me that the device would be there in 3 working days if I was approved. The next day I had to phone Telkom helpline as you can't get through to the store ever. I was approved and received a case number and was excited to receive my cell phone.<br> <br> 3 weeks later and many emails later they still have no stock and I was informed it may take over a month to recieve my phone. That is absolutely unacceptable!<br> I cancelled my current contract so that I would be able to port my number but now im paying high rates on pay as you go because i have no contract!!!<br> <br> I think I must cancel the contract and stay on cell c.<br> <br> Everyone out there think very carefully before you take a contract out with telkom as you will most probably not receive your phone.
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
